TEAM CAPITAL BANK ONLINE BANKING AGREEMENT AND DISCLOSURE
TEAM CAPITAL BANK is pleased to offer its customers the
convenience and efficiency of Internet technology. In this Agreement, the
words “we”, “us” or “our” mean TEAM CAPITAL BANK and its successors
or assigns, and the words “you” or “your” mean each person who has an
interest in an account or other relationship which is accessible through
TEAM CAPITAL BANK Online Banking Services and any person authorized for
such access. The parties hereto desire to participate in Online Banking
transactions and agree to the following:
General Terms and Conditions
This Online Banking Agreement and Disclosure (Agreement) establishes the
terms and conditions governing the TEAM CAPITAL BANK Online Banking
services (Services) including account access, balance reporting, transaction
details, funds transfers, bill payments and any other Online Banking
services. This Agreement is in addition to the terms and conditions
described on the signature page, agreement pages and Truth in Savings
Disclosures provided to you at the time your accounts were opened. This
Agreement is also in addition to any other deposit, loan or credit
agreements governing accounts and services you have with TEAM CAPITAL
BANK, as well as all applicable laws and regulations.
Description of Online Banking Services
Access to the Services is provided through the TEAM CAPITAL BANK
Internet web site, www.teamcapitalbank.com. Online Banking services may be
accessed by using your Access ID and Personal Identification Number (PIN).
The Services comprise one or both of the following:
- Account Access - With this service you may obtain deposit and loan
balances, review transaction histories, transfer funds between TEAM CAPITAL
BANK accounts designated for Internet Banking Services, download data to
your Quicken® or Microsoft® personal financial management software, as well
as communicate to us electronically via e-mail. You may also order checks
through this service.
- Online BILL PAY - This service allows you to make payments to virtually
anyone within the United States.
The following fees are in addition to any fees and service charges relating
to the accounts you currently have at TEAM CAPITAL BANK, and any fees
charged by third party providers including your communications and Internet
Service Provider (ISP) such as your telephone company and AOL, Microsoft
- Online Account Access (Unlimited access to your accounts designated for
Online Banking, and unlimited funds transfers between these accounts): FREE
- Online BILL PAY: FREE
Electronic Mail (e-mail)
You can use e-mail to contact us about inquires, maintenance and/or problem
resolution issues. E-mail is not a secure method of communications over the
Internet and we recommend you do not send or request confidential
information, such as account numbers, by e-mail. If the matter of the
inquiry is urgent, please call us during regular business hours at
Team Capital Bank will make every attempt to help you should problems arise
out of your use of our Online Banking services. However you must understand
that you are solely responsible for controlling the safekeeping of, and
access to, your Personal Identification Number (PIN). You are liable for all
transactions you make or that you authorize another person to make even if
that person exceeds his or her authority. If you want to terminate another
person’s authority, you must notify the bank and arrange to change your PIN.
You will be responsible for any bill payment request you make that contains
an error or is a duplicate of another bill payment. The Bank is not
responsible for a bill payment that is not made if you did not properly
follow the instructions for making a bill payment. The Bank is not liable
for any failure to make a bill payment if you fail to promptly notify the
Bank after you learn that you have not received credit from a merchant for a
bill payment. The Bank is not responsible for your acts or omissions or
those of any other person, including, without limitation, any transmission
or communications facility, and no such party shall be deemed to be the
Bank’s agent. In any event, the Bank will not be liable for any special,
consequential, incidental, or punitive losses, damages, or expenses in
connection with this Agreement or the Service, even if the Bank has
knowledge of the possibility of them. The Bank is not liable for any act,
failure to act or delay in acting if it is caused, in whole or in part, by
any cause beyond the Bank’s reasonable control.
Keeping Your Online Information Secure - A Shared Responsibility
TEAM CAPITAL BANK has done the following to ensure your transactions are
- When communicating highly confidential information such as account
numbers, TEAM CAPITAL BANK’s Online system requires 128 bit domestic grade
encryption to help safeguard your information.
- Encryption scrambles your message when it is sent so that only the
receiver, TEAM CAPITAL BANK (or its service vendor) can decode it and read
- We also require user names and passwords to help ensure that your
transactions on the Internet are safe and secure.
- When you log onto our Online Banking, we authenticate your identity by
your user name and password.
- We have firewalls built into the transmission systems to allow entry only
to those who are authorized.
You can help ensure confidentiality and security of Online Banking:
- Select a user name and password that is not easily guessed (such as your
birth date or spouse’s name).
- Change your user name and password occasionally.
- If you think your password has been compromised, change it immediately
online. You should then verify that no unauthorized transactions occurred on
your account. If they have, see Notifying TEAM CAPITAL BANK, below.
- DO NOT leave your computer unattended if you are still logged onto our
Online Banking service.
- When you have completed your Online Banking, always remember to click
“EXIT” before visiting other Internet web sites.
- If others use your computer, clear your cache or turn off your browser in
order to eliminate copies of web pages that have been stored in your hard
drive. See your browser’s HELP section of Instructions on how to clear
Amendment and Termination
If Team Capital Bank needs to change this agreement at any time which it has
the right to do, the Bank will notify you by mail at the last address shown
for the account on the Bank’s records or by posting notice in branches of
the Bank, or as otherwise permitted by law.
The Bank has the right to terminate this Agreement at any time. You may
terminate this Agreement by written notice to the Bank. The Bank is not
responsible for any fixed payment made before the Bank has a reasonable
opportunity to act on your termination notice. You remain obligated for any
payments made by the Bank in your behalf.
ONLINE BANKING ACCOUNT ACCESS AGREEMENT
You can use our OnlineBanking Services to access and view account balances,
transfer funds between accounts designated for Online Banking Services, view
a history of your transactions for these accounts, download this information
to your personal financial software and order checks.
Accessing The Service
When you open your first account you will be given a temporary Personal
Identification Number (PIN). Use your checking or savings account number and
this temporary PIN to gain access to the Services. Upon successfully
accessing your account you will be prompted to change your Access ID and PIN
Posting Dates and Cutoff Times
Balances reported on the Online Banking Services for deposit and loan
accounts are as of the close of business the previous business day. Online
information may not include all transactions. Deposits, checks paid,
transfers and other items posted to your account are not final at the time
TEAM CAPITAL BANK receives your instructions. Items received before 5:00 PM
on any business day will be posted on the day received. Items received after
5:00 PM on any business day will be processed on the following business day.
Any item initiated on a non-business day (Saturday, Sunday or federal
holiday) will be considered initiated on the following business day. Information you obtain through
TEAM CAPITAL BANK Online Banking Services
about your accounts (balances, deposits, checks paid, or any other
transactions) will not reflect transactions which have not yet been posted
due to the 5:00 PM cut off time. You should be aware of these posting
limitations when you attempt to perform any transactions based on this
In order to complete your bill payment requests or transfer of funds, you
must maintain sufficient available funds in your account. If TEAM CAPITAL
BANK completes a payment or transfer that you authorize and TEAM CAPITAL
BANK subsequently learns there are insufficient funds to pay for the
transaction, you understand that the transaction will be reversed or may be
offset with funds from any account you have with TEAM CAPITAL BANK, whether
designated for Internet Banking or not.
Maximum number of items and dollar limits
Banking regulations limit the number of transfers and payments (6
transactions per month) on certain types of deposit accounts (Money Market
and Savings Accounts). Your Internet transactions are included in this
restriction and are therefore subject to this limitation if you use a Money
Market Account when transferring funds.
ONLINE BILL PAYING AGREEMENT
This is your bill paying Agreement with TEAM CAPITAL BANK. You may use
CAPITAL BANK ’s bill paying service, BILL PAY, to direct TEAM CAPITAL BANK
to make payments from your designated checking account to the merchants you
choose in accordance with this Agreement. The terms and conditions of this
Agreement are in addition to the account agreements, disclosures and other
documents in effect from time to time governing your account (the Account
“You” or “your” means each person who signs the bill paying enrollment form
or is otherwise authorized to use the Service. “Merchant” means anyone,
including the Bank, you designate and the Bank accepts as a payee.
How to Set Up Merchants and Payments
Complete your BILL PAY Enrollment on the TEAM CAPITAL BANK web site and list
two Merchants to whom you wish payments to be made. After your BILL PAY
enrollment has been processed you may access the BILL PAY Service through
the TEAM CAPITAL BANK web site to designate which merchant is to receive a
recurring or variable payment. You may make a payment recurring only if the
merchant is on your authorized list of payees, and by accessing the Service
and entering the appropriate information. You may add additional merchants
via the web site. Most other additions, deletions, or changes can be made by
using the BILL PAY Service. The Bank reserves the right to refuse the
designation of a merchant for any reason.
The Bank is not responsible if a bill payment can not be made due to
incomplete, incorrect, or outdated information provided by you regarding a
merchant or if you attempt to pay a merchant that is not on your authorized
Accessing the Service
Access the BILL PAY service via the TEAM CAPITAL BANK web site.
The Bill Paying Process
The Bank will process payments on the business day (generally Monday through
Friday, except holidays) you designate the bill to be processed, provided
the payment request is received prior to the cut-off time, which is
currently 3:00 p.m. EST. Variable bill requests received after the business
day cut off time, or at any time on a non-business day will be processed on
the next business day. The Bank reserves its right to change the cut-off
time by giving you notice if it changes.
FOR RECURRING PAYMENT REQUESTS, IF YOU DESIGNATE A PROCESSING DATE FROM THE
28TH THROUGH THE 31ST OF A MONTH, PROCESSING WILL BE INITIATED ON THE LAST
CALENDAR DAY OF THE MONTH. Otherwise, recurring payment requests will be
processed on the dates you have designated, unless such date falls on a
non-business day resulting in your payment being processed on the next
YOU MUST ALLOW AT LEAST FIVE (5) BUSINESS DAYS FOR EACH BILL PAYMENT TO
REACH THE MERCHANT. (IT IS YOUR RESPONSIBILITY TO SCHEDULE/ACTIVATE
RECURRING PAYMENTS). ONCE THEY ARE SCHEDULED/ACTIVATED THEY WILL BE PAID
AUTOMATICALLY UNLESS WE ARE INSTRUCTED OTHERWISE.
You agree to have available and collected funds on deposit in the account
you designate in amounts sufficient to pay for all bill payments requested,
as well as, any other payment obligations you have to the Bank. The Bank
reserves the right, without liability, to reject or reverse a bill payment
if you fail to comply with this requirement or any other terms of this
agreement. If you do not have sufficient funds in the account and the Bank
has not exercised its right to reverse or reject a bill payment, you agree
to pay for such obligations on demand. You further agree the Bank, at it
option, may charge any of your accounts with the Bank to cover such payment
Any bill payment can be changed or cancelled, provided you access the BILL
PAY Service prior to the cut-off time on the business day prior to the
business day the bill payment is going to be initiated.
Bill payment services are provided free as part of your Online Banking
Additional Charges for Customer Requested Services and Other Items
These charges will only be assessed if you request one or more of the
services listed here. There will be NO charge for any item if needed to
correct an error caused by TEAM CAPITAL BANK.
|Written correspondence to merchant
|Per proof of payment not necessitated by a dispute
|Payments returned due to customer error
The Bank reserves the right to charge you for research time involving
payments no longer available in your screen history. You will be informed of
any such charges before they are incurred.
Bill payments are processed by Electronic Fund Transfers (EFT). Please see
the Electronic Fund Transfers Disclosure Statement you received when you
opened your account, which discloses important information concerning rights
NOTIFYING TEAM CAPITAL BANK
If for any reason you need to notify TEAM CAPITAL BANK, we can be reached: